Terms of Service
Please read these terms carefully before using Luucha. By browsing or ordering, you agree to them.
1. Overview
Luucha is an online catalogue where orders are placed through WhatsApp. These terms govern your use of our website and any purchase you make with us.
2. Products & pricing
We try to keep product details, images and prices accurate, but errors can occur. Prices and availability are confirmed on WhatsApp at the time of ordering and may change without notice.
3. Orders
An order is confirmed only once we acknowledge it and payment is received. We reserve the right to decline or cancel any order, for example if an item is out of stock or a pricing error is found.
4. Payments
Payments are collected through secure third-party providers. We do not store your card or banking details on our servers.
5. Returns & refunds
Returns and refunds are handled as described in our Refund Policy, which forms part of these terms.
6. Intellectual property
All content on this site is owned by or licensed to Luucha and may not be reused without permission.
7. Contact
Questions about these terms? Email hello@luucha.shop.